Order Samsung NC10-14GB 10.2-Inch Blue Netbook - 6 Cell Battery

Samsung NC10-14GW 10.2-Inch Netbook (1.6 GHz Intel Atom Processor, 1 GB RAM, 160 GB Hard Drive, 6 Cell Battery, XP Home) White

Do not order a computer from Amazon- whether you select free shipping or more costly option, they may ship it UPS. After repeated calls to track my package when it didnt arrive, I finally learned that UPS delivered my computer to completely wrong address. After repeated inquiry calls, being disconnected, etc. UPS confirmed that they delivered my Samsung netbook to wrong address & had someone with different name sign off for it-at which time I was told to contact Amazon to trace it. They could not so much as provide contact no. for Amazon rep. so I had to start at square one on the website to locate that. I spent hours on phone with both UPS and Amazon, the latter who offered to send me another computer but again they cannot guarantee what company will ship it- it will likely be sent by UPS again as, the Amazon rep explaind, their warehouse dictates what co. ships products, thus you cannot request Fedex or other carrier be used. After many years of having reliable service from Amazon, I feel compelled to warn others to purchase expensive items like this computer from some other vendor with more reliable shipping options as I will never order anything more than books from Amazon again. This is not the first time Ive had significant problems with UPS but it is by far the most unbelievable, that my new computer was delivered into hands of some total stranger, who clearly signed with a different name, and I've now spent at least 10 hours in recent days on phone trying to sort this all out. I am still waiting to see if the replacement shipment will ever reach me. I imagine the product is fine so apologies the review is not more specific to that -- but only whoemever got my computer can really say as of now. I just wanted to alert others to this mess so you can avoid such a frustrating experience. Get more detail about Samsung NC10-14GB 10.2-Inch Blue Netbook - 6 Cell Battery.